Support for your ADOTC system
Do you have a malfunction, a question about operation, or need spare parts or maintenance? Our team supports you quickly and directly.
How to reach support
Time-critical request?
If your request is time-critical, it is best to call us directly. Alternatively, select the urgency “Urgent” in the form. Your request will then be marked “URGENT” in the subject line and handled with priority.
If possible, have the system's serial number and a short description of your request ready. Photos or videos help us support you quickly.
Describe your issue
Fields marked * are required. When you submit, your email program opens with the details prefilled, ready to send to support@adotc.de. You can attach photos or videos there directly.
Documents and manuals
Manuals, data sheets and maintenance instructions will be available here soon. Until then, we are happy to send you any documents you need on request to support@adotc.de.